Polkadot Group Privacy Policy

Polkadot Education Ltd will never sell your personal data to anyone.

Polkadot Education Ltd (“Polkadot”) is the operator of www.polkadoteducation.com and is the data controller. Polkadot is a company incorporated in England and Wales having its registered office at 8 Buckland Road, Pen Mill Trading Estate, Yeovil, Somerset, BA21 5EA.

Polkadot take the security of personal data extremely seriously and we are committed to protecting and preserving the privacy of individuals who visit our website or otherwise communicate with us. We never sell personal data and we carry out all processing in strict compliance with the EU General Data Protection Regulation.

Personal data (“data”) means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Technical and Organisational Measures and Security
The protection of our users’ personal information is important to us and therefore we have and maintain appropriate technical and organisational measures to achieve these aims. These seek to protect personal information that we process from and against unauthorised or unlawful use, or accidental loss, damage or destruction and we review these measures, on a regular basis to ensure that they are appropriate.

These include secure access to our systems, only accessible by our personnel, utilising secure and regularly-updated passwords and access to and processing of information though our site, using secure HTTPS. We do not however process any bank or card details through our site.

In relation to data security, you accept the risk that data transmitted to us through this site via electronic means may be intercepted before reaching us or may be accessed by unauthorised third parties, or exploited unlawfully. We do not assume any responsibility for guarding against the acts of third parties and shall not be liable for any direct, indirect or consequential losses or damages incurred or suffered as a result.

You may provide or we may collect data from you at a number of points, including when you:

– Complete a form on our website, for example when you submit an enquiry via a contact form or submit a request for a call back
– Contact us about our services by telephone or email
– Complete a form at an exhibition, seminar, or conference
– Enter into a contract with us by commissioning Polkadot to undertake design, marketing or website services

This data may include:
– Your name
– Work address
– Work telephone number
– Work email address
– Product or service interests

We use your submitted data for the following purposes:
– To provide you with information that you request from us
– To contact you to follow up on product or service requests either by email, phone or post
– To provide you with products and services that you commission from us
– To provide you with ongoing support
– To provide you with essential information regarding the services you have commissioned us to undertake or updates to these services.

Usage Data
With regard to each of your visits to our website we may automatically collect information including the following:

technical information, including a truncated version of your IP address in an anonymised form, browser type and version, internet service provider, device type, screen resolution, language, operating system and platform;

information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and any download errors.

This information cannot be used to identify you as an individual. We never have access to your full IP address.

We use usage data to facilitate your user experience when visiting our website and for security purposes (e.g. to identify and stop misuse). We also process this data for statistical purposes to improve our website and the services we provide.

Keeping your data secure
We endeavour to maintain a safe and secure form submission process on our website. Polkadot advises that no data transmitted via the internet can ever be guaranteed as secure and the user discloses their contact details at their own risk. Once we have received your information, we will use strict internal procedures and security measures and will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data retention
All data submitted to us will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law. We will store your usage data until such time when you withdraw your consent for us to do so.

Disclosure to third parties
We use a select number of trusted external service providers for the purposes of; technical data analysis, data storage, to help us provide information to you or to help us fulfil any services you have requested. All our third party service providers are carefully selected, meet high data protection and security standards.

We will never rent or sell your data to any third party for their own marketing purposes and we will only disclose your data to another third party without your express consent when we are legally required to do so.

Third party Links
Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Information Officer
Under GDPR (which, in this Privacy Notice, means EU Data Protection Regulation 2016/679 and laws implementing or supplementing GDPR as the data protection or privacy laws of any other country), the nature of the processing that we undertake does not require us to appoint a formal Data Protection Officer (DPO); however, we may maintain equivalent standards and the nominated representative for the purposes of compliance with our data protection obligations is our CEO, James Bailey.

Your Preferences about our use of your Personal Information
If we send you any information by way of marketing, this will be based on our having previously provided services to you or where you have responded to an enquiry for similar goods or services; all communications of this nature will include a simple means of unsubscribing. You may wish to update your preferences concerning what you receive and in what format that takes; to let us know about your preferences, to include if you wish to change them, please visit the relevant area of this Site or otherwise send us a simple request confirming those changes and we will update your preferences to reflect your wishes immediately.

Should you no longer wish to be contacted by us, please confirm this in a simple request, preferably in writing.

Changes to this Privacy Notice
We may change or modify this Privacy Notice at any time and we recommend that you check the latest version of this notice each time that you access the Site. The date of the most recent update will appear below. Any significant changes to this notice may be confirmed through direct communication with you, where we consider that such changes should specifically be brought to your attention.

This Privacy Notice was last updated on 21 May 2018.

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